FAQ

We focus on premium riding gear for all types of motorcyclists, including:

• High-performance helmets (full-face, motocross, and more)
• Specialized boots for every riding style (ADV/touring, dirt bike, cruiser, track/race)
• Riding apparel from top brands like Fox Racing, Troy Lee Designs, and Fasthouse
• Essential accessories including riding socks and protective gear

Each product page includes detailed sizing charts specific to the brand. We recommend:

• For boots: Measure your foot length and compare to the brand’s sizing chart
• For helmets: Measure your head circumference about 1″ above your eyebrows
• When between sizes, we suggest sizing up for comfort with riding socks

Remember, proper fit is crucial for safety and comfort on long rides.

Yes! Many of our boots and riding gear items come in women-specific designs and sizing. Look for the “Women’s” filter in our product categories or contact us for personalized recommendations.

We offer two reliable shipping methods:

• Standard Express Shipping ($12.95): Via DHL/FedEx (10-15 business days after processing)
• Free Global Shipping: For orders over $50 via EMS (15-25 business days after processing)

Pro Tip: Order by 2PM EST for same-day processing on in-stock items!

Every order receives personal attention from our gear experts in Baltimore. We hand-check each item to ensure:

• Correct products and sizes
• Perfect condition before shipping
• Proper protective packaging (especially important for helmets and boots)

This extra step prevents errors and ensures you get adventure-ready gear.

We ship globally, with some exceptions for remote areas in Asia and certain locations. If you’re unsure about delivery to your area, email [email protected] before ordering. Note that international customers are responsible for any customs fees.

Absolutely! Both shipping methods include tracking:

• Express Shipping: Detailed tracking via DHL/FedEx
• Free Shipping: Basic tracking through EMS

You’ll receive tracking information via email once your order ships.

We offer 15-day returns on unworn gear with original tags/packaging. To initiate a return:

1. Contact our support team within 15 days of delivery
2. We’ll provide return instructions
3. Once received and inspected, we’ll process your refund

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Yes! Contact us within 15 days of delivery to arrange an exchange. We’ll guide you through the process and help ensure you get the perfect fit for your adventures.

We take great care in packaging, but if damage occurs:

1. Take photos of the damaged item and packaging
2. Email them to [email protected] within 48 hours
3. We’ll arrange a replacement or refund immediately

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed with encryption.

Absolutely. We use industry-standard SSL encryption for all transactions and never store full payment details on our servers. You can shop with confidence knowing your information is protected.

Common reasons include:

• Incorrect billing address or CVV
• International transaction blocks by your bank
• Exceeding daily purchase limits

Contact your card issuer if issues persist, or try using PayPal as an alternative.

No, you can checkout as a guest. However, creating an account lets you:

• Track order history
• Save your shipping details
• Get early access to sales
• Receive personalized gear recommendations

Click “Forgot Password” on the login page and enter your email. You’ll receive a secure link to create a new password.

Log into your account and navigate to “Account Settings” where you can update:

• Email address
• Password
• Shipping addresses
• Payment methods
• Communication preferences