Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for motorcycle enthusiasts aged 18+ who purchase premium riding gear. By using our site, you confirm you meet age requirements and will use the site for lawful purposes only.

1.2 Intellectual Property

All content on throtlynx.com, including logos, product designs, text, and imagery, is the property of Throtlynx Sales Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in premium motorcycle gear including helmets, boots (ADV/touring, dirt bike, cruiser, track/race), riding apparel, and accessories from top brands like Fox Racing, Troy Lee Designs, and Fly Racing. While we strive for accuracy, product colors may vary slightly due to screen settings.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after your order, we’ll notify you promptly and offer alternatives or a full refund.

2.3 Non-Returnable Items

For hygiene reasons, all socks are final sale. Items showing wear or missing original packaging cannot be returned.

3. Orders and Payments

3.1 Order Process

Orders constitute an offer to purchase, which we accept when we ship your items. You’ll receive an order confirmation email with details.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You authorize us to charge the full amount to your selected payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders process within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide (excluding some Asian/remote areas). Customers are responsible for all customs fees and import duties.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items with original packaging/tags. Contact [email protected] to initiate returns.

5.2 Return Process

1. Email us with your order details and reason for return
2. Ship items to: Throtlynx Returns, 2620 Seth Street, Baltimore, US 43105
3. Allow 3-5 business days for refund processing after we receive your return

5.3 Refunds

Refunds are issued to the original payment method. Return shipping costs are your responsibility unless the return results from our error.

5.4 Damaged/Incorrect Items

Contact us within 48 hours of delivery with photos. We’ll arrange free return shipping for replacements.

6. Liability and Disclaimers

6.1 Product Use

Motorcycle gear is designed for protection but cannot eliminate all risks. Ride responsibly and follow manufacturer guidelines.

6.2 Limitation of Liability

Throtlynx Sales Store isn’t liable for incidental or consequential damages arising from product use or website access. Our maximum liability is limited to your purchase amount.

6.3 Website Availability

We strive for uninterrupted access but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.2 Governing Law

These terms are governed by Maryland law. Disputes will be resolved in Baltimore courts.

7.3 Contact Information

For questions, contact our gear experts at [email protected] (typically respond within 24 hours).

Thank you for choosing Throtlynx Sales Store – Ride safe, ride confident!